Last updated: August 29, 2026
This Privacy Policy explains how TrackVex ("we", "our", "us") collects, uses, stores, and protects your information when you use the TrackVex mobile application.
1. Information We Collect
- Account information, such as email address and authentication identifiers.
- User content, such as transactions, wallets, categories, vehicle details, and expenses you enter.
- Technical information needed for service operation, such as app version and basic diagnostic logs.
2. How We Use Your Information
- Provide and maintain core app functionality.
- Authenticate access and keep your account secure.
- Improve performance, reliability, and security.
- Deliver notifications or reminders when enabled by you.
3. Service Providers
We use infrastructure and authentication providers to operate TrackVex, including backend and sign-in services. These providers process data under their own terms and policies:
- Supabase — database, authentication, and secure storage of your account data.
- Google — optional "Sign in with Google" authentication.
- RevenueCat — subscription and entitlement management. RevenueCat receives an anonymous app user identifier and purchase receipts from Google Play / the App Store; it does not receive your financial transactions or wallet data.
- Google Play / Apple App Store — payment processing for subscriptions. We never see your card details.
4. Data Sharing
We do not sell your personal data. We only share data with trusted providers required to run the app, comply with legal obligations, or protect rights and security.
5. Data Retention
We retain data while your account is active and as necessary for service delivery, legal compliance, dispute resolution, and enforcement of our terms.
6. Security
We apply reasonable technical and organizational safeguards to protect your data. No online system is fully risk-free, but we continuously improve our security practices.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data.
7A. Deleting Your Account and Data
You can permanently delete your TrackVex account and all associated data at any time from inside the app: Settings → Delete Account. You will be asked to re-enter your password (or type a confirmation word for Google sign-in accounts). Deletion immediately and permanently removes your profile, wallets, transactions, planned items, vehicles, vehicle expenses and documents from our servers.
If you no longer have access to the app, email support@trackvex.app from the address registered on your account with the subject "Delete my account" and we will delete it within 30 days. Subscription billing is managed by Google Play / the App Store and must be cancelled there separately.
8. International Data Transfers
Your data may be processed in countries different from your own based on provider infrastructure. Where required, we apply appropriate safeguards for cross-border processing.
9. Children's Privacy
TrackVex is not intended for children under 13 (or the minimum legal age in your jurisdiction), and we do not knowingly collect personal data from children.
10. Policy Updates
We may update this policy periodically. The current version will always be published on this page.
11. Contact
For privacy requests or support, contact:
Email: support@trackvex.app
Owner: BCzapconnect